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Document control guide

Control policies, procedures and SOPs without losing the trail.

Controlled documents are the files that explain how work should be done. Use document control when you need owners, versions, review tasks, approval history and acknowledgement tracking.

Recommended flow

1

Register the document

Add the document code, title, type, owner, review interval and first file version.

2

Send for review

Choose a lead reviewer when the draft needs checking. Their review task and email link them to the workflow action.

3

Approve for use

Once the review is passed, an owner or admin can approve the version for use and trigger the next review date.

4

Keep history intact

Upload new versions rather than overwriting approved files. Review, approval and acknowledgement history stays visible.

Controlled document versus evidence

These two record types support different questions.

  • A controlled document explains what should happen, such as a policy, SOP, form or template.
  • Evidence shows what did happen, such as a completed checklist, certificate, photo, report or minutes.
  • Approved versions should not be overwritten because the history may be needed later.
  • Evidence can be linked back to the task, document or ISO register it supports.

Review workflow

The cleanest workflow keeps review tasks and document decisions connected.

  • The owner is accountable for the document but does not automatically receive a review task.
  • The lead reviewer receives one review task and should complete the review from the workflow panel.
  • Request changes when a draft is not ready, then upload a revised version.
  • Approving for use creates the next scheduled review based on the review interval.

Related guides

Important boundary

Obligary supports organisation and evidence. It does not replace professional judgement.

Use Obligary to manage tasks, owners, reminders, documents, evidence and reports. Your organisation remains responsible for deciding what applies and taking legal, regulatory or certification advice where needed.