Obligary Terms of Service

Obligary is operated by Web Wonderland Ltd, a company registered in England and Wales under company number 13647284, with its registered office at 20 St. Johns Avenue, Chelmsford, England, CM2 0UB.

By creating an account, using Obligary, inviting users, creating a workspace, or subscribing to a paid plan, you agree to these Terms.

If you use Obligary on behalf of an organisation, you confirm that you have authority to accept these Terms on behalf of that organisation.

Obligary is a software-as-a-service platform that helps organisations manage compliance calendars, recurring tasks, reminders, evidence files, controlled documents, ISO management-system records, reports and related workflow activity.

Obligary is a software tool. It does not provide legal advice, tax advice, accounting advice, health and safety advice, data protection advice, ISO certification, accreditation, audit services, certification-body services, filing services or professional consultancy unless separately agreed in writing.

Use of Obligary does not guarantee compliance with any law, regulation, contract, standard, tender requirement, audit requirement or certification requirement.

You remain responsible for:

• deciding what obligations apply to your organisation
• checking generated starter tasks and templates before relying on them
• setting correct due dates, owners and evidence requirements
• meeting legal, regulatory, contractual and certification deadlines
• taking professional advice where needed
• maintaining accurate workspace records
• managing user access and permissions
• deciding what evidence or personal data is uploaded
• reviewing reports before sharing them with third parties

Obligary may help organise information, but it does not make compliance decisions for you.

To use Obligary, users must create or access an account through the authentication process made available.

You must provide accurate account information and keep it up to date.

You are responsible for keeping sign-in methods secure and for all activity under accounts that you control.

Workspace owners and admins are responsible for inviting users, assigning roles, removing users who no longer require access and checking that permissions are appropriate.

Obligary workspaces are organised by customer organisation.

Roles may include owners, admins, members and viewers. Different roles have different permissions.

We may change or improve role behaviour over time, but we will aim to preserve sensible access controls and organisation-level data separation.

You must not attempt to access a workspace, record, file or account that you are not authorised to access.

"Customer Data" means information, documents, files, records, tasks, evidence, comments, reports, ISO records, controlled documents and other content uploaded to or created within your Obligary workspace.

You retain ownership of your Customer Data.

You grant us the rights needed to host, store, process, transmit, display, back up and otherwise use Customer Data as necessary to provide, secure, maintain and support Obligary.

You are responsible for ensuring Customer Data is accurate, lawful, appropriate and authorised.

You must not upload unlawful, malicious, infringing, defamatory, discriminatory, abusive, harmful or unauthorised content.

Obligary is intended to store business compliance evidence, controlled documents and management-system records.

You should not upload unnecessary sensitive personal data or highly sensitive secrets.

You must not use Obligary to store:

• HMRC login credentials
• Companies House authentication codes
• bank login details
• full payment card data
• passwords
• authentication secrets
• private cryptographic keys
• unnecessary medical or special category data
• information you are not authorised to process

Where you choose to upload personal or sensitive information, you are responsible for ensuring that you have a lawful basis and appropriate safeguards.

Obligary may include starter tasks, registers, controlled document workflows, evidence prompts, audit records, corrective actions, objectives and ISO-related management-system tools.

These features are general workflow aids. They do not reproduce licensed ISO standard text and do not replace the official standards, certification-body requirements, competent advice or professional judgement.

Obligary does not certify organisations, issue ISO certificates, provide accredited certification, guarantee conformity or guarantee that an audit will be passed.

You are responsible for obtaining and using any official standards, legal guidance, professional advice or certification-body instructions needed for your organisation.

Obligary may allow you to upload evidence, link files to tasks, produce reports, export records or generate audit-pack style views.

Reports and exports reflect the information held in your workspace at the time they are produced.

You are responsible for checking the accuracy, completeness and suitability of any report or export before using it internally or sharing it externally.

Some Obligary features require a paid subscription.

Plans, prices, limits and included features are shown on the pricing page, checkout page or inside the platform.

Prices are shown inclusive of UK VAT where stated.

Paid subscriptions are recurring unless cancelled.

Payments, checkout, invoices and receipts are handled through Stripe.

You authorise Stripe to charge the applicable fees using your selected payment method.

You are responsible for ensuring billing details and payment methods remain accurate.

Upgrades may apply immediately and may unlock additional features, limits or add-ons straight away.

Downgrades are normally scheduled to take effect at the next renewal date.

Cancelling renewal normally allows access to continue until the end of the current paid billing period, unless otherwise stated or required by law.

Lower plan limits may restrict new edits, new tasks, new evidence, add-on access or other features. Older workspace data may remain visible but read-only where the lower plan does not support continued editing.

We may offer free plans, free trials, beta features or early-access functionality.

Free, beta or trial features may be limited, changed, withdrawn or discontinued.

We do not guarantee that beta features will become generally available.

You can cancel renewal through the billing tools made available in the platform or by contacting support.

Cancellation normally takes effect at the end of the current billing period.

Unless required by law or expressly agreed in writing, subscription fees already paid are non-refundable.

You must not:

• use Obligary unlawfully
• attempt unauthorised access
• access another customer's data without permission
• upload malware or harmful code
• interfere with service availability or security
• abuse reminder, invite, email or support features
• scrape, overload, crawl or reverse engineer the platform except where permitted by law
• misrepresent Obligary as a certification body, legal adviser, regulator or official filing service
• use Obligary to store information you are not authorised to hold
• remove branding or proprietary notices unless expressly permitted

We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free availability.

We may update, improve, replace, suspend or remove features from time to time.

We may carry out maintenance, apply security updates, change providers or make emergency changes where needed.

Support is available through the help area and by email at hello@obligary.co.uk.

Support covers product access, product behaviour, billing questions and service issues.

Support does not include legal, regulatory, tax, health and safety, data protection, ISO, certification or consultancy advice unless separately agreed in writing.

Obligary relies on third-party providers for hosting, authentication, database hosting, file storage, email delivery, payment processing and related infrastructure.

These providers currently include Vercel, Neon, Clerk, Resend, Cloudflare and Stripe.

Obligary also uses open-source software packages. A third-party notices file is maintained in the source repository and should be reviewed when production dependencies change.

We are not responsible for third-party services outside our reasonable control, but we select providers intended to support secure and reliable operation of the platform.

Web Wonderland Ltd and its licensors own all rights in Obligary, including the platform, software, design, branding, workflows, templates, structure and documentation, except for Customer Data.

You must not copy, resell, sublicense, adapt, reproduce or create a competing service from Obligary or its content except as permitted by these Terms or agreed in writing.

Each party may receive confidential information from the other.

The receiving party must use reasonable care to protect confidential information and must not use it except for purposes related to these Terms.

Confidentiality obligations do not apply to information that is public, already known, independently developed or lawfully received from another source.

Each party must comply with applicable data protection laws.

Where we process personal data as a processor on behalf of a customer, we will process it in accordance with the customer's documented instructions and any applicable data processing agreement.

Where we process personal data for our own business purposes, we act as a controller as described in our Privacy Policy.

You are responsible for ensuring that personal data entered into Obligary is processed lawfully and that relevant individuals receive appropriate privacy information.

Obligary is provided on an "as is" and "as available" basis.

We do not warrant that Obligary will:

• meet every requirement of your organisation
• identify every obligation
• prevent every missed deadline
• satisfy every auditor
• guarantee certification
• guarantee legal, regulatory or contractual compliance
• be uninterrupted or error free

You remain responsible for reviewing and validating your own obligations, records, evidence, documents, deadlines and professional advice.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to the above, and to the maximum extent permitted by law, we are not liable for:

• indirect or consequential loss
• loss of profit, revenue, business or goodwill
• loss of anticipated savings
• loss caused by inaccurate or incomplete Customer Data
• missed deadlines where dates, settings, reminders or user actions were incorrect
• failure to obtain certification or pass an audit
• losses caused by third-party services outside our reasonable control
• loss arising from unauthorised access caused by customer-side permission or account management failures

Subject to the above, our total liability under or in connection with these Terms is limited to the fees paid by you for Obligary in the twelve months before the event giving rise to the claim.

We may suspend or terminate access if:

• fees are not paid
• you breach these Terms
• your use creates security, legal, operational or reputational risk
• we are required to do so by law
• an account appears compromised or misused
• the service is discontinued

You may stop using Obligary at any time and may cancel renewal as described above.

During an active subscription, you may export or download Customer Data using available platform features.

After cancellation, downgrade or termination, access to Customer Data may be limited, reduced, made read-only or removed after a reasonable period.

We may retain certain records where needed for legal, accounting, billing, security, backup, dispute-resolution or legitimate business purposes.

We may update these Terms from time to time.

If changes are material, we will take reasonable steps to notify customers, such as by email or in-app notice.

Continued use of Obligary after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over disputes arising from or relating to these Terms, unless applicable law requires otherwise.

For questions about these Terms, contact:

Web Wonderland Ltd trading as Obligary
20 St. Johns Avenue
Chelmsford
England
CM2 0UB

Email: hello@obligary.co.uk